Warranty & Inspection Management Software
Modern brings every inspection, photo, video, and warranty document into one place, giving your dealership the proof it needs to operate with full confidence.
Modern’s inspection management software gives your team the structured, repeatable workflow they need to capture every finding with photos, videos, and markups attached directly to the work order. Every inspection becomes a defensible record, every condition is documented at the moment it is observed, and every customer conversation starts from a position of evidence instead of memory. It also makes it easier for internal teams to read and decipher what was put in poor handwriting or with oil smudges all over the inspection.
Modern lets your team build and customize as many inspections as your dealership needs, from multi-point service checks to battery diagnostics to pre-delivery inspection (PDI). Every item gets a simple status of good, needs attention, or broken, with the ability to attach photos, video, text notes, and visual markups to back up the call.
Our digital inspection software takes the current pen and paper print methods out to simple click, type, and snap. We can also take your current pen and paper forms and digitize them to keep familiarity to both your teams and customers.
Warranty work pays the bills, but only when the documentation makes it through the OEM review process. Modern functions as full warranty management software, generating fillable PDFs that match what your OEM requires and pulling supporting photos directly from the original inspection. Your team submits cleaner claims in less time, your warranty admin stops chasing down missing evidence, and your dealership stops leaving warranty dollars on the table.
Never again experience hunting down techs and finding the photos on their phone from weeks prior. Every file your team needs lives inside one searchable record, ready to attach, send, and close out the moment the claim is ready to file.
Find out how quickly your team can document an inspection, file a warranty claim, and close the loop with this inspection management software built for real dealer workflows.
Can your team use pre-delivery inspection and multi-point inspection forms in the same system?
Yes, Modern handles pre-delivery inspection and multi-point inspection form workflows inside one unified platform, keeping every inspection type fully documented and easy to retrieve.
Can your team access historical inspection records inside the inspection management software at any time?
Yes, every inspection your team completes is stored permanently inside the Modern platform, giving your dealership full access to historical findings, photos, and notes whenever needed.
Does the platform support markups and annotations directly on uploaded photos?
Yes, your techs can draw, circle, and annotate directly on inspection photos inside Modern, giving your team a clearer way to flag specific findings for customers and OEMs.
From the first text to the final invoice, Modern keeps your team and your customers on the same page. Get started today.
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Chief Executive Officer
Brigham Timpson is a mechanical engineer with a lifelong penchant for optimizing systems. Before leading MODERN, he was a key player in building and scaling another successful software company serving the construction industry. Today, he applies that same operator mindset to MODERN — an independent service communication platform helping heavy equipment dealers drive faster approvals, better customer experiences, and stronger service revenue.
National Sales Director
Ryan Young brings over 15 years of dealership experience with a deep understanding of dealership operations, service, and customer relationships. Before leading growth at MODERN, he built his career working inside the trenches of dealerships improving performance through technology, customer relationships and operational excellence. Today, Ryan is focused on expanding MODERN\'s footprint across North America while working directly with dealers through hands-on, in-person training, helping their teams drive faster approvals, deliver better customer experiences, and maximize service performance.
Director of Customer Success
JoAnne Zitting is an operations and customer success leader with extensive experience improving processes, driving organizational growth, and delivering exceptional customer experiences. Drawing from leadership roles in both healthcare and technology, she brings a strategic, hands-on approach to helping heavy equipment dealerships streamline service operations, increase customer engagement, and achieve measurable business results through MODERN.
Lead Engineer
Jared Timpson is a software engineer with over a decade of experience building and scaling modern web applications. Since beginning his career in 2012, he has helped businesses develop reliable, high-performance software solutions tailored to their unique needs. After earning his Bachelor of Science in Computer Science in 2014, Jared has focused on delivering scalable, user-friendly applications that improve efficiency and drive business growth. He is passionate about creating technology that solves real-world problems and provides lasting value for his clients.
Software Engineer
George Yu is a Software Engineer at MODERN, where he helps shape the platform by building scalable, reliable solutions for heavy equipment dealerships. Before joining MODERN, he worked at TaskRabbit, contributing to software used by millions of customers. He enjoys the pace and ownership that come with a growing company, leveraging his experience building large-scale systems to deliver thoughtful solutions that improve dealership operations and elevate the customer experience.