Our Leadership Team

Modern is led by industry veterans who have spent years inside heavy equipment dealerships and know exactly what your service department needs to win.

Members of Our Leadership

Modern is powered by a team of experienced operators who bring decades of dealership knowledge and software expertise to every customer relationship.

Brigham Timpson

Brigham Timpson

Chief Executive Officer

Bio
Ryan Young

Ryan Young

National Sales Director

Bio
Joanne Zitting

JoAnne Zitting

Director of Customer Success

Bio
Jared Timpson

Jared Timpson

Lead Engineer

Bio
George Yu

George Yu

Software Engineer

Bio

The Two-Way Customer Interaction Platform for Heavy Equipment Dealers

Behind every feature inside Modern is a team that has lived the realities of running a dealership service department. Headquartered in Nevada with operations across the mainland USA and Canada, our leadership has built the platform around the workflows that actually move the needle for dealers, including two-way text and email communication, digital repair order approvals, inspections and warranty documentation, outbound customer outreach, and more. Every decision the team makes is informed by direct experience inside the shops we now serve every single day.

Two Workers Inspecting Machines

Run Your Dealership Smarter With Modern at Your Side

From the first text to the final invoice, Modern keeps your team and your customers on the same page. Get started today.

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Brigham Timpson

Chief Executive Officer

Brigham Timpson is a mechanical engineer with a lifelong penchant for optimizing systems. Before leading MODERN, he was a key player in building and scaling another successful software company serving the construction industry. Today, he applies that same operator mindset to MODERN — an independent service communication platform helping heavy equipment dealers drive faster approvals, better customer experiences, and stronger service revenue.

Ryan Young

National Sales Director

Ryan Young brings over 15 years of dealership experience with a deep understanding of dealership operations, service, and customer relationships. Before leading growth at MODERN, he built his career working inside the trenches of dealerships improving performance through technology, customer relationships and operational excellence. Today, Ryan is focused on expanding MODERN\'s footprint across North America while working directly with dealers through hands-on, in-person training, helping their teams drive faster approvals, deliver better customer experiences, and maximize service performance.

JoAnne Zitting

Director of Customer Success

JoAnne Zitting is an operations and customer success leader with extensive experience improving processes, driving organizational growth, and delivering exceptional customer experiences. Drawing from leadership roles in both healthcare and technology, she brings a strategic, hands-on approach to helping heavy equipment dealerships streamline service operations, increase customer engagement, and achieve measurable business results through MODERN.

Jared Timpson

Lead Engineer

Jared Timpson is a software engineer with over a decade of experience building and scaling modern web applications. Since beginning his career in 2012, he has helped businesses develop reliable, high-performance software solutions tailored to their unique needs. After earning his Bachelor of Science in Computer Science in 2014, Jared has focused on delivering scalable, user-friendly applications that improve efficiency and drive business growth. He is passionate about creating technology that solves real-world problems and provides lasting value for his clients.

George Yu

Software Engineer

George Yu is a Software Engineer at MODERN, where he helps shape the platform by building scalable, reliable solutions for heavy equipment dealerships. Before joining MODERN, he worked at TaskRabbit, contributing to software used by millions of customers. He enjoys the pace and ownership that come with a growing company, leveraging his experience building large-scale systems to deliver thoughtful solutions that improve dealership operations and elevate the customer experience.