Material Handling Dealer Software

Modern is the communication backbone for the service managers at lift-truck dealerships keeping warehouses, distribution centers, and logistics operations running.

Overhead View Of A Mechanic Shop

Supporting the Dealers Who Keep Warehouses Moving

Every forklift down on a warehouse floor means slowed shipments and missed delivery windows downstream — for customers who measure downtime in dollars per minute. Modern gives your service desk the speed and documentation to answer it.

Powering Dealers of the Brands Defining the Industry

You are the partner logistics operations cannot afford to lose. You know the equipment — Hyster-Yale, Toyota, Crown, Clark, Kion — and your customers should see who runs on Modern:

  • Hyster-Yale
  • Toyota
  • Clark
  • Bobcat
  • Doosan
  • JCB
  • Crown Equipment
  • Mitsubishi CAT
  • Kion
  • Hyster Yale
  • Toyota Eu.svg
  • Clark Logo
  • Bobcat 3 Logo Png Transparent
  • Doosan Logo.svg
  • Jcb Logo
  • Crown Equipment Corporation Logo
  • Mitsubishi Motors New Logo.svg
  • Kion Group Logo

Lift Your Service Department to a New Standard

Take a closer look at how Modern’s material handling dealer software transforms the way you communicate, document, and deliver for every warehouse customer on your route.

Built for the Pace of Distribution

The material handling dealer software inside Modern brings every communication, approval, and documentation workflow under one connected roof.

Two-Way Text & Email Communication

Warehouse managers can text your service team without leaving the dock or pulling away from the morning shift huddle.

Repair Order Approvals

Digital line-item approvals let warehouse operations leaders authorize forklift repairs from their phone while walking the floor.

Inspections / Warranty

Pre-delivery inspections and multi-point checks capture every detail on new and refurbished forklifts, protecting your dealership from warranty disputes.

Outbound Communication

Automated PM reminders schedule forklift servicing during shift changes so warehouse productivity is never interrupted by surprise downtime.

Rental Equipment Communication

Photo walk-arounds document every short-term forklift rental, protecting your dealership against the wear typical of high-frequency warehouse use.

Over-the-Counter Parts

Parts buyers ordering tires, forks, and electrical components receive real-time tracking so warehouse fleets stay operational without guesswork.

FAQs About Our Material Handling Dealer Software

You can deploy Modern at material handling dealerships across the mainland USA and Canada, supporting single-location lift-truck shops up to multi-state distribution-focused dealer groups.

Yes, Modern manages new, used, and refurbished forklift workflows inside one unified system, giving your team full visibility across every service line your dealership offers.

Modern handles recurring PM contracts, scheduled visits, and ongoing fleet maintenance agreements with the same communication and documentation tools that power one-off service work.

Run Warehouse Ops Smarter With Modern at Your Side

From the first text to the final invoice, Modern keeps your customers and their warehouse operations on the same page. Get started today.

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Brigham Timpson

Chief Executive Officer

Brigham Timpson is a mechanical engineer with a lifelong penchant for optimizing systems. Before leading MODERN, he was a key player in building and scaling another successful software company serving the construction industry. Today, he applies that same operator mindset to MODERN — an independent service communication platform helping heavy equipment dealers drive faster approvals, better customer experiences, and stronger service revenue.

Ryan Young

National Sales Director

Ryan Young brings over 15 years of dealership experience with a deep understanding of dealership operations, service, and customer relationships. Before leading growth at MODERN, he built his career working inside the trenches of dealerships improving performance through technology, customer relationships and operational excellence. Today, Ryan is focused on expanding MODERN\'s footprint across North America while working directly with dealers through hands-on, in-person training, helping their teams drive faster approvals, deliver better customer experiences, and maximize service performance.

JoAnne Zitting

Director of Customer Success

JoAnne Zitting is an operations and customer success leader with extensive experience improving processes, driving organizational growth, and delivering exceptional customer experiences. Drawing from leadership roles in both healthcare and technology, she brings a strategic, hands-on approach to helping heavy equipment dealerships streamline service operations, increase customer engagement, and achieve measurable business results through MODERN.

Jared Timpson

Lead Engineer

Jared Timpson is a software engineer with over a decade of experience building and scaling modern web applications. Since beginning his career in 2012, he has helped businesses develop reliable, high-performance software solutions tailored to their unique needs. After earning his Bachelor of Science in Computer Science in 2014, Jared has focused on delivering scalable, user-friendly applications that improve efficiency and drive business growth. He is passionate about creating technology that solves real-world problems and provides lasting value for his clients.

George Yu

Software Engineer

George Yu is a Software Engineer at MODERN, where he helps shape the platform by building scalable, reliable solutions for heavy equipment dealerships. Before joining MODERN, he worked at TaskRabbit, contributing to software used by millions of customers. He enjoys the pace and ownership that come with a growing company, leveraging his experience building large-scale systems to deliver thoughtful solutions that improve dealership operations and elevate the customer experience.