Material Handling Dealer Software
Modern is the communication backbone for the service managers at lift-truck dealerships keeping warehouses, distribution centers, and logistics operations running.
Every forklift down on a warehouse floor means slowed shipments and missed delivery windows downstream — for customers who measure downtime in dollars per minute. Modern gives your service desk the speed and documentation to answer it.
You are the partner logistics operations cannot afford to lose. You know the equipment — Hyster-Yale, Toyota, Crown, Clark, Kion — and your customers should see who runs on Modern:
Take a closer look at how Modern’s material handling dealer software transforms the way you communicate, document, and deliver for every warehouse customer on your route.
The material handling dealer software inside Modern brings every communication, approval, and documentation workflow under one connected roof.
Where can material handling dealerships use Modern?
You can deploy Modern at material handling dealerships across the mainland USA and Canada, supporting single-location lift-truck shops up to multi-state distribution-focused dealer groups.
Can the platform support both new and used forklift service workflows inside the same system?
Yes, Modern manages new, used, and refurbished forklift workflows inside one unified system, giving your team full visibility across every service line your dealership offers.
Does the platform support recurring service contracts common in material handling dealerships?
Modern handles recurring PM contracts, scheduled visits, and ongoing fleet maintenance agreements with the same communication and documentation tools that power one-off service work.
From the first text to the final invoice, Modern keeps your customers and their warehouse operations on the same page. Get started today.
"*" indicates required fields
Chief Executive Officer
Brigham Timpson is a mechanical engineer with a lifelong penchant for optimizing systems. Before leading MODERN, he was a key player in building and scaling another successful software company serving the construction industry. Today, he applies that same operator mindset to MODERN — an independent service communication platform helping heavy equipment dealers drive faster approvals, better customer experiences, and stronger service revenue.
National Sales Director
Ryan Young brings over 15 years of dealership experience with a deep understanding of dealership operations, service, and customer relationships. Before leading growth at MODERN, he built his career working inside the trenches of dealerships improving performance through technology, customer relationships and operational excellence. Today, Ryan is focused on expanding MODERN\'s footprint across North America while working directly with dealers through hands-on, in-person training, helping their teams drive faster approvals, deliver better customer experiences, and maximize service performance.
Director of Customer Success
JoAnne Zitting is an operations and customer success leader with extensive experience improving processes, driving organizational growth, and delivering exceptional customer experiences. Drawing from leadership roles in both healthcare and technology, she brings a strategic, hands-on approach to helping heavy equipment dealerships streamline service operations, increase customer engagement, and achieve measurable business results through MODERN.
Lead Engineer
Jared Timpson is a software engineer with over a decade of experience building and scaling modern web applications. Since beginning his career in 2012, he has helped businesses develop reliable, high-performance software solutions tailored to their unique needs. After earning his Bachelor of Science in Computer Science in 2014, Jared has focused on delivering scalable, user-friendly applications that improve efficiency and drive business growth. He is passionate about creating technology that solves real-world problems and provides lasting value for his clients.
Software Engineer
George Yu is a Software Engineer at MODERN, where he helps shape the platform by building scalable, reliable solutions for heavy equipment dealerships. Before joining MODERN, he worked at TaskRabbit, contributing to software used by millions of customers. He enjoys the pace and ownership that come with a growing company, leveraging his experience building large-scale systems to deliver thoughtful solutions that improve dealership operations and elevate the customer experience.