TEXT Messages Vs. Phone Calls
80% of your customers would rather receive a TEXT message update on the status of their repair rather than a phone call. How are you communicating with your customers?
TEXTING - The Fastest Form of Communication
90% of TEXT Messages are read within the first 3 Minutes of receiving them. How long do you wait on customers to call you back for approvals?
Customer Communication with 2-way Text Messaging
75% of your customers prefer TEXT Message updates vs. phone calls
2-Way texting with web link to website
Sample customer screens viewed on smartphone
**No App to download. MODERN only uses the TEXT app and web browser of any smartphone.