MODERN (formerly My Dealer Service), the most advanced customer engagement platform available, has been featured on the Autosoft website under the FLEX Connect Spotlight! MODERN is a certified partner under the Autosoft FLEX Connect program. The two systems are integrated, so RO’s are automatically created in MODERN after they have been created Autosoft saving the user time from dual data entry of customer / vehicle information.
“MODERN allows your dealership to give your customers what they want—communication. Keep them engaged during the repair process with 2-Way text message communication. Send them photos and videos of repairs to convert sales, reduce phone calls to your service department by 30%, and increase your Customer Satisfaction by 10%, measurable with real-time satisfaction reports.”
Read of the rest of the article on the Autosoft Website:
https://autosoftdms.com/flex-connect-service-partner-spotlight-my-dealer-service/
