Customer Experience with MODERN
MODERN is a communication platform designed to enhance customer experience with service updates via 2-way text messaging, digital inspections, photos & videos, and estimate signature capture — all sent to your customer’s smartphone.
Ditch Witch® Preferred Pricing
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Text Messaging is the most effecient way to communicate with customers
%
Of customers would rather receive a TEXT message vs a phone call
%
Of TEXT messages are read within the first 3 minutes of receiving
It takes 90 seconds for the average person to respond to a TEXT
Ditch Witch Mid-States uses MODERN to communicate with their customers. We sat down with Travis McBride, their Corporate Service Manger. Travis and his team have been using MODERN for a little over 1 year and have some great things to say about the benefits and ROI.
Check out the video to watch our interview with Travis.
MODERN makes the transaction between our dealership and the customer so much easier with a lot less miscommunication.
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